
Leather uppers come in different finishes although the raw product is very similar.
Calf Leather
This is leather which has been dyed to attain its colour. The material is soft, giving superior comfort, and has somewhat
less of a shine than polished leather finishes.
Polished Leather
Polished leather uppers are treated to give a high shine appearance, this can give an initial firmer feel to the shoe.
Returns Exchanges and Refunds
Please enclose your details and the Order Number which is to be found on your email invoice. To make the process easy we have included a tear off portion on the invoice that includes all the returns information you need. Please visit our faq page for more details
Delivery 
From date of despatch (for orders received before 3pm):
Please visit our faq page for more details
The size is the size of your foot. A larger size is for a larger foot. All shoes vary in length due to different last shapes, welts and so on. We cannot measure shoes to fit your feet because of this variation.
US customers need to be aware that UK sizes are different to US sizes. For example a US size 6 customer should order a UK size 5 or 5.5. This is because the lasts that the shoes are made on are physically different to those in the US.
| UK | USA | EU |
|---|---|---|
| 5 | 5.5 | 38.2 |
| 5.5 | 6 | 38.7 |
| 6 | 6.5 | 40 |
| 6.5 | 7 | 40.5 |
| 7 | 7.5 | 41 |
| 7.5 | 8 | 41.5 |
| 8 | 8.5 | 42 |
| 8.5 | 9 | 42.5 |
| 9 | 9.5 | 43 |
| 9.5 | 10 | 43.5 |
| 10 | 10.5 | 44 |
| 10.5 | 11 | 44.5 |
| 11 | 11.5 | 45 |
| 12 | 12.5 | 46 |
| 13 | 13.5 | 47 |
I wanted to say thank you for my first pair of Herring shoes Grassmere which I recently purchased.
They truly are an example of precision craftsmanship -engineering in leather! The care and attention to detail that has gone into making them is really exceptional, and to top it all they not only look great but are a real joy to wear.
In a world that so often over promises yet under delivers in terms of quality and craftsmanship, I'm not easily impressed. Yet your business really does go that extra mile in terms of exceeding expectations, and my first experience as a customer has been extremely positive.
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John Gardiner