Guarantee

If any product should fail to meet your expectations please return it to us & we will look into the matter. (see returns policy)

Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as GORTEX etc.

Security

All of your transactions are protected by SSL encryption software.

Herring Shoes may contact your bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Herring Shoes & the genuine card Holder.

Your rights

You can ask us to update or remove your personal information by emailing Info@herringshoes.co.uk or by writing to us at our customer services address.

However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Herring Shoes Ltd to cover our administration costs:- Customer Service, Herring Shoes Ltd, The Warehouse, Prince of Wales Road, Kingsbridge, Devon, TQ7 1DX, ENGLAND.

Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.

Copyright and database rights

All content included on Herring shoes website, such as text, graphics & Photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of herringshoes. co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of herringshoes.co.uk, and is protected by United Kingdom and international copyright laws.

In this Privacy Policy references to "we" and "us" are to Herring Shoes Ltd, a company (registered number 3919412) and having our registered office at 4 Park Street, Stow-on-the-Wold GLOS GL54 1AQ England.

The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.

Our privacy policy is regularly reviewed. If you have any queries concerning your personal information or any questions on our use of the information, please contact info@herringshoes.co.uk

The information we collect via this website may include:
Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

Your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.

We would also like to email or post you details of various promotions, goods and services that we can offer you. If you wish to receive these, please tick the "Yes" box when entering your personal details. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing programme.

Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at Herring Shoes Ltd, The Warehouse, Prince of Wales Road, Kingsbridge, Devon, TQ7 1DX, ENGLAND.

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.

Other websites

This privacy policy only covers this website. While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.

Copyright and database rights

All content included on Herring shoes website, such as text, graphics & Photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of herringshoes co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of herringshoes.co.uk, and is protected by United Kingdom and international copyright laws.