If you are not completely satisfied with the items you have purchased, you can return them for a refund or exchange. Please read the following information carefully.
This information is only relevant to website orders. Shop purchases are subject to different terms, especially sale items, so please ask when you are being served.
To use CollectPlus:
To use DHL:
If you have an account (you did not choose guest checkout) login to your Herring Shoes account and click the "return an item" link.
If you checked out as a guest use this link to return an item via DHL.
Please use DHL or your postal service as this should avoid excessive clearance although we recommend you check fees before sending. If you choose to use another service then the return fees and any duty and clearance fees will be charged to you.