If you are not completely satisfied with the items you have purchased, you can return them for a refund or exchange. Please read the following information carefully.
This information is only relevant to website orders. Shop purchases are subject to different terms, especially sale items, so please ask when you are being served.
To use CollectPlus:
To use DHL:
If you have an account (you did not choose guest checkout) login to your Herring Shoes account and click the "return an item" link.
If you checked out as a guest use this link to return an item via DHL.
Please use DHL or your postal service. You will pay the return courier fees but these methods should avoid excessive clearance fees. If you choose to use another service you may be charged extra duties.