I have been purchasing shoes from Herring since 2008. I have seldom seen better service, speed of delivery and competitive prices as I have experienced from this establishment. It goes to the credit of the management and the staff for consistently displaying such service levels year after year.
What a wonderful customer experience. Lightfast, efficient, and it still felt like dealing with a family business.
The shoes are very well made, the craftsmanship is up to what you
would expect from an excellent British shoe. At your price point you
really offer great value.
The tie is also beautiful and unique, and the shoe trees do the job
better than other over priced options.
Going back to the customer service, this is the first time I purchase
a pair of shoes from you but I used other e-shops before. Thanks to your superior service, you're my number one option now.
Keep supporting British Made and EU made products. It's what makes many people like me to spend a bit more money for a lot more value, history and tradition.
Thank you so much, seems like all the praise I've heard about you guys is indeed well deserved. Truly a proof that taking a shoe store to online doesn't mean that there couldn't be excellent customer service.
Looking to do additional business with you in the future.
The shoes are now received.
The Quality is excellent and I’m so pleased ???? with my purchase.
In this day and age customers are quick to complain and very slow with their compliments.
So once again , Thankyou.
My name is Karl, and I just wanted to let you know about how wonderful my experience has been with Herring shoes and specifically the wonderful gentleman who helped me out. You have earned my absolute loyalty for all future high quality shoe purchases. I couldn't be more pleased with my experience!
Mr K M-G
I have been using Herring Shoes for over ten years now and have always been pleased and satisfied with their range and product quality. Recently, I purchased a black leather satchel and was again pleased. When one of the straps broke I contacted Herring Shoes. They sorted a replacement without fuss or hassle; not even needing to prove when bought. You can measure quality not just by good products and services; also by how they resolve problems. I am delighted to be a customer and enjoying my products with the knowledge of their support.
I won’t repeat what every customer says, that the service is excellent and the shoes perfect. All I’ll say is that it’s entirely true. Four days to Melbourne Australia, great fit.”
I ordered two pairs of shoes from you just wednesday afternoon last week. I received the shoes already today (Monday), which is incredibly fast delivery to Norway. Now to the shoes: first of all, they fit really well. The oxfords are quite stiff and are going to need a bit of breaking in, but I expected that. They also are beautiful and all in all a very fine bit of craftsmanship. The deck shoes are comfortable right from the start. The leather is soft and has a beautiful colour. You can be quite sure that I will be a returning customer.
What a superb service you provide, 24 hours after ordering my Exmoor Boots, they where on my feet ! Amazing and quick delivery, the Exmoor boots are stunning, fit true to size too,
Quality footwear, with quality service, I am very pleased, thank you.
This is not my first order. This is the second but this my first pair of Herring shoes. I am used to top quality English shoes and Herring quality is absolutely fantastic. The finish is splendid and your service if high quality as well (even during Christmas time!!) : e-mails always get answers, fast delivery with bags and cream!! Shops make you pay for cream and all...
Great business. I'll be back.
Thank you to all the team for this fantastic job.
Shopping from Herring was a great experience. The shoes I received were fantastic and your service was excellent. Online stores need more professionals like Chris Clark.
I wanted you to compliment your team on the fantastic customer service I received, specifically from Chris.
I recently ordered the chocolate suede Gosforth chukka boot. I normally do not order shoes on line as I prefer to see the quality of workmanship, size , etc. Chris was a great help with the shoes and advice. I have received numerous compliments and have recommended the Herring website to several friend and family members here in Houston.
I wish you the very best and thanks for the terrific service.
Superb shoes/boots at amazing prices & wonderful customer service. Special thanks to Chris Clark, Customer Service Leader, for all his attention & patience is dealing with me. He is a huge asset and deserves much kudos.
I will definitely be a long time client with Herring Shoes.
I received the shoes this morning as promised.
I'd like to take this opportunity to thank you and your colleagues for the exceptional service. As usual fantastic communication and a personal touch.
I'm delighted with the shoes (on this and my previous delivery a few weeks ago) and the quality and value for money of the briefcase I ordered recently too (many of the alternatives I was considering were 2-3 times the price).
I wanted to let you know about how pleased I am with the shoes I recently purchased. I ordered the shoes on Thursday afternoon, for them to be delivered to my home in Australia at Monday lunchtime is incredible. The shoes are of such high quality, and the packaging is really something special.
Herring Shoes provides excellent prices, fantastic service, and speedy delivery! I have ordered serval pairs and have never been disappointed! Great selection as well - including their own Herring brand (many of these styles are made in Northampton). In short, the best in the business! Place and order and you won't be disappointed!
Duncan a Faherty
Good afternoon! I want to thank you for your attention and excellent service. I am a fan of English brands of shoes and clothes and the quality of your goods is beyond praise! Thanks for the gifts, in each my box was a small gift! Very fast and convenient delivery. You do not just do a good job - you love it! thank you so much from Russia!
Ciao my feedback is 10/10.
Your service is super.
Wonderful shoes in 1 day in Italy.
Better is not possible.
As a new customer I cannot praise your service enough. It is simply superb . You now have me as a life long customer. Very special thank you to Sean for his dedication to providing the very best help and information when I was choosing the right shoes and for his terrific service attitude.
Mr E Smith
I just want to let you know I received my shoes today and they are simply stunning. They look better in person than on the website. As usual your service was top notch. How you get the shoes here so quickly is beyond me. You have a life time customer.