A contract between the customer and Herring Shoes Ltd will only exist once an order has been
accepted, processed and despatched (at which point Herring Shoes will charge the buyer's funds
for the goods despatched plus postage where applicable).
This does not affect your statutory rights.
Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is only as accurate as photographic and publishing processes will allow.
Whilst many lines are held in stock at Herring, we do also rely on the manufacturers' stock and this
can sometimes cause delays on delivery times. However, we will always keep customers informed of any
Availability and prices of our goods are subject to change without notice.
The terms above are governed by the laws of England and Wales. Any disputes will be conducted only by the Courts of England and Wales.
If any product should fail to meet your expectations please return it to us and we will look into the matter. (see returns policy)
Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as GORTEX etc.
All of your transactions are protected by SSL encryption software.
Herring Shoes may contact your bank and the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Herring Shoes and the genuine card holder.
You can ask us to update or remove your personal information by emailing email@example.com or by writing to us at our customer services address.
However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Herring Shoes Ltd to cover our administration costs:- Customer Service, Herring Shoes Ltd, Old Station Yard, Kingsbridge, Devon, TQ7 1ES, ENGLAND.
Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.
All content included on Herring shoes website, such as text, graphics and photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of herringshoes.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of herringshoes.co.uk and is protected by United Kingdom and international copyright laws.
The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.
The information we collect via this website may include:
Any personal details you type in and submit, such as name, address, email address, etc.
Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.
Your IP address (this is your computer's individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your ordering history and browsing patterns so that we can optimise the products and emails that we put in-front of you. This may include emailing specifically tailored offers based on previous purchases, reminding you of part-completed purchases and other marketing activity.
Some of your data may be used by our marketing partners such as, but not limited to Criteo, Google and Fresh Relevance. None of these organisations share any of your personally identifiable data with other businesses.
Our website uses anonymous cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use anonymous cookies or advertising IDs and display advertisements based on your past browsing behavior - no personal data whatsoever is shared. You can opt-out of interest based advertising by visiting the networkadvertising.org website: networkadvertising.org.
Herring Shoes cookies do not contain personally identifiable information such as email addresses. Even if you purchase shoes from us and therefore register as a customer, no personal information is saved in a cookie, just a random string of letters and numbers. We do, however, use this data to enhance your customer experience by matching it within our data structures to your account.
Herring Shoes only uses first-party cookies for the majority of our tracking, however some services such as Google Certified Shops, Criteo and Fresh Relevance, are from a third party cookie. There may also be cookies from other technology partners from time to time, but these do not contain any personally identifiable data such as email addresses or passwords.
You can find out more about cookies and how to manage them here: http://www.aboutcookies.org/.
GDPR is the regulation that is designed to ensure that your data is managed and looked after in a sensible, managed and secure way.
Herring shoes has always acted in responsible way regarding your data. As an example, our mailing list has always been explicitly opt-in for marketing purposes and unsubscribing is a simple process.
Herring shoes have carried out audits of all of the uses we make of your data and have implemented gudelines for our staff that covers, among other things; who is allowed to process your data, how that data is secured on our network, what data we need to keep for a longer term to satisfy legal and accounting requirements, when we should delete data that is no longer required.
If you have any questions regarding GDPR and how we are using your data then contact us at firstname.lastname@example.org.
We have also audited our external partners to check that they comply with the GDPR regulations so you can be assured that we have taken the required steps to make sure we are treating your data with the respect it deserves.
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.
We would also like to email or post you details of various promotions, goods and services that we can offer you. If you wish to receive these, please tick the "Yes" box when entering your personal details. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing programme.
Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at Herring Shoes Ltd, Old Station Yard, Kingsbridge, Devon, TQ7 1ES, ENGLAND.
We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.
We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.
All content included on Herring shoes website, such as text, graphics and photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of herringshoes.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of herringshoes.co.uk, and is protected by United Kingdom and international copyright laws.