Thank you very much we received our order today we are very happy with the shoes and customer service provided. We will be hoping to purchase further products from herring shoes in the future as well.
From: A Mahmood (05-12-2013)
I am really grateful for your service. I knew I chose a respectable company to promote within my family and friends cycles.
Many thanks, Mr. Prowse
From: Dan Mavr (28-11-2013)
A note to thank you for your excellent customer service. I got the shoes on Wednesday, including the very good shoe trees.
I hope to shop with you in the future.
From: Mr Abdul-Malik (28-11-2013)
Thank you, I received the order on Friday. Between the great customer service, complimentary show trees and free 2-day delivery time overseas, I will definitely be doing more business with your company.
From: Matt Rumily (28-11-2013)
"With the Herring Monarch, you just know you have slipped your feet into royalty. The slipper commands much respect and you feel it would have been Prince Albert's choice if he were still alive. It adds spark to your dressing and can liven a dull mood. A must have for anyone who wants to be spot-on dressing casually."
From: S. Sowonola (NIGERIA) (18-11-2013)
Dear Mr Herring,
I received the shoes today. Thanks a lot for the gifts in the box and thanks also for your seriousness and professionalism.
See you soon and regards.
From: Stefano Capomagi (ITALY) (18-11-2013)
Thanks for the great delivery time on my Loakes .. you only dispatched them yesterday and they're already here in Slovakia !! ... good idea with the Herring catalogue inside ... I'll be taking a loooong look later ;-)
From: Mark West (SLOVAKIA) (21-10-2013)
Just a note to say I have received the new boots today. I cannot express enough my gratitude for how promptly and efficiently you arranged for this to be dealt with, and for the excellent service throughout. I will not hesitate in continuing to refer friends and
colleagues to Herring.
Once again, many thanks and kind regards
From: M. Rose (17-10-2013)
Shoes received today. Not bad, London to Sydney in just a few days. Perfect fit. Happy customer! I have friends and clients in the UK, I will recommend your company to them.
From: Nick Jones (Australia) (09-10-2013)
Just received below order LESS than 24 hrs after placing same, very gooooood!
From: Mr Jensen (09-10-2013)
I would just like to express my gratitude in an awesome customer experience.
Both in customer service as well as in product quality, Sean Prowse was very professional in helping me to find a great pair of shoes to arrived yesterday.
I am already looking forward to buy a new pair.
From: Henrik Frenne (07-10-2013)
Thank you for your response, and I can confirm that I have already received a conformation email from paypal advising me of the credit that you have issued.
I believe that the quality of a company is not really determined until they are confronted with a problem. It is how that problem is addressed which really displays the core credentials of the business. From my recent experience I can confirm that Herring Shoes are and excellent company and provide a first class service!
Also thank you for your very kind additional gesture of discount and any future purchases, and will most certainly take advantage of this.
Again many thanks
From: Nigel Stone (07-10-2013)
I've received the order and everything is spot on, both pairs of shoes are great. Excellent service and attention to detail, a big thanks to the whole team dealing with my order. Very happy to recommend buying from you to all my friends.
From: O. Konstantinov (SINGAPORE) (07-10-2013)
I just want to let you know that the Tricker's have arrived safely. They are wonderful - such great quality. And I hugely appreciate the shoe trees and the travel horn and wax that Herring added to my order. What fantastic customer service. I could not be happier with the entire process of buying from Herring and can assure you that you have gained a loyal customer. I already have my sights on a pair of Tricker's boots in acorn!
From: J. Hall (25-09-2013)
This email is to confirm my reception of the order and to compliment you. It was dispatched in 2 hours and arrived to me, in Vietnam, in less than 48 hours. I will order many more times and with confidence.
From: C Agullerio (VIETNAM) (24-09-2013)
Well done to you and DHL... my shoes fit perfectly and arrived at 9.30 am. I don't think I could get myself from Devon to Vienna in the same time you managed to get my shoes here.. very good value operation
From: Michael Roberts (Vienna) (24-09-2013)
The shoes arrived this morning and I am delighted. They arrived in perfect condition and I was so pleased to find that you had thoughtfully included a tin of polish and a shoe horn. I wasn't expecting them for about another week so to receive them today was a wonderful surprise.
I am extremely impressed with your service, which started on Saturday when I used the Chat Window that popped up whilst I browsed your site an Chris answered all my questions.
Thank you very much.
From: Anthony Evans (19-09-2013)
So many many thank you??
Japanese say "ARIGATO!!"
From: Koichi Isobe (Japan) (10-09-2013)
I have just recieved my Cowes in walnut. They look amazing and are very comfortable, thank you and your team.
From: Juan Manuel (10-09-2013)
Thank you very much for sending me the goods. I received it today.
It was my very first foreign transaction. I really enjoyed doing business with you. The merchantise is first-class. I am entirely satisfied with it. I would like to transact with you again.
Many thanks again. Your shop is another favorite of mine.
I love UK
From: Koichi isobe (JAPAN) (10-09-2013)
My husband is exceptionally pleased with quick service of your company to
pack this order and get it to us in Canada from UK.
He also appreciated the additional shoe wax/polish included in the
DHL processed it very quickly at this end and we are delighted with
our order !
From: Norma Young (CANADA) (06-09-2013)
Thank you very much , it is always a pleasure to buy from your company, as well as the quality also for the excellent professionalism .
From: Dr C Russo (03-09-2013)
The shoes have arrived! (I'm really kicking myself for not ordering shoes
from Herring ages ago.)
Thanks again for the wonderful service.
From: Paul (27-08-2013)
I had no idea of what what is the difference between a shoe and a good quality shoe, since i somehow found you homepage in the world wide web. It's been quite a while and i bought some pairs of very different kinds. But i have to say, i love them all :)
The delivery actually takes less time then some German retailers need and i never had anything to complain. That is why i just want to thank you. May be one day i have the chance to visit one of your stores.
From: Phillip Sauer (GERMANY) (27-08-2013)
Thank you very much for your professional service.
I have received my pair today through Royal Mail and it is professionally packaged without defects. I will definitely recommend my friends to Herring Shoes and my future purchases.
Thanks again for your assistance in changing the shipping options and delivering the pair nicely packaged and inspected.
From: Calvin (CANADA) (16-08-2013)
" The Herring Canning should represent a pivotal item in any true gentleman's wardrobe. A full brogue shoe with a sturdy sole, hand crafted in the iconic shoe-making county of Northamptonshire; it offers so much pride in the wearing and gives the buyer much joy that it was worth every penny spent. A must have for every man of class wanting to join the elite few in the society."
From: S. Sowonola (15-08-2013)
I would like to in form you that I received my shoes a couple days ago.
I must say, they are immaculate, and as before, you have not disappointed.
Thank you, to the whole Herring Shoes team.
From: S. Ibrahim. (South Africa) (14-08-2013)
Adrian Herring is a special shoe expert who has always thought differently to others. The result after say 20 years is that Adrian is now known to the rich and famous for his fantastic ability to design and get made men's shoes that definately have the WOW factor.
Adrian is to shoes what Paul Smith is to clothes
From: D. Corben (14-08-2013)
Just wanted to thank you for the remarkable service. I ordered the products below on Friday 9 Aug at 6pm eastern Australian time. You dispatched it within an hour and it was hand delivered to my front door at around 10am on Monday 12 August.
From: Ben (AUSTRALIA) (14-08-2013)
Sometimes one had to pass a compliment where it is due. I am an international buyer for years and have experience different customer service amongst different clothing stores. However with all the respect, I have never ever come across a shop that really do what they say and mean it, and that is that the customer comes first! That is what you are doing. Sometime I wonder if you sell shoes or customer satisfaction? I am amazed by your treatment. It is beyond words to express. By selling the best shoes accompanying the best customer service, I am force to remain a loyal customer.
Thank you once again for the great quality, prices and great shoes !!!
From: George cave (01-08-2013)
I could not believe it this morning that the shoes I ordered on Friday evening (Sydney time) arrive here this morning (Monday). What a fantastic service. It sometimes takes three or four days for things to be delivered within Sydney. I can believe that the shoes came from the other side of the world in such a short time.
Great service and the shows are wonderful!
From: Colin Barry (AUSTRALIA) (01-08-2013)
Just a note of thanks for all of your help in this transaction; it was most greatly appreciated. The shoes arrived at the beginning of this week, and are terrific! The quality of the shoes are far above the price paid; I couldn't be happier! I was very surprised at the compliments on the shoes which I received at work.
Thanks again for your help - looking forward to my next purchase.
From: Matt (USA) (01-08-2013)
Thank you very much Unbelievable service
I ordered my shoes yesterday morning and they were waiting for me when I got home this evening.
They were actually delivered to my home in Switzerland this morning, that's less than 24 hours. Amazing.
And the best thing; much cheaper than buying them here.
So a big thank you to Herring Shoes and DHL
A very happy customer
From: R. Bourne (Switzerland) (31-07-2013)
Thank you for the very prompt service. My order arrived in Brisbane within 4 days, and the boots are terrific. Beautifully made, and still good value, despite the now declining A$. I only wish that the cricket was as satisfying. Thank you once again.
Regards, Peter Hutchison, Australia.
From: Peter Hutchison (Australia) (30-07-2013)
This is just a thank you note and to say that the shoes you have sent are excellent.
It has to be said that your customer service is probably the best I have ever encountered.
You will be definately hearing from me when I make my next purchase.
Thank you once again for your time and effort.
From: Simon Pinch (30-07-2013)
I just wanted to thank you for my package that I received this morning. It was a pleasure to purchase from you, great communication and superb how you guys deal with your customers. Best scorecards and recommendation from me. I will definitely buy more from you in future, thank you.
From: Jinsoo (Norway) (23-07-2013)
My shoes arrived promptly yesterday afternoon and included a plethora of shoe bags and cloths. Thank you for the excellent service and the equally fine shoes - I feel I have purchased something of a bargain. As usual a very good buying experience.
From: Chris Mason. (22-07-2013)
Dear Good people of Herring Shoes,
I would just like to say that this has been the best online shopping experience ever. Great site, quick delivery, full transparency and overall flawless customer care.
From: Karl (Sweden) (11-07-2013)
The Ashby and Savoy arrived today and all good with the sizing.... These are really great shoes...proper shoes!!
Chris again I wish to thank you for all your hard work and generosity with respect to getting me into the right size shoe. Your service is exemplary and you are a credit to yourself and your employer. You went the extra mile for me and you put people before profit You obviously know that integrity is the formula for success.
From: Barry Ayling (10-07-2013)
What a service! I ordered my “Herring Holmes” the 3rd of July (my 60th birthday) and received them here in Finland on the 5th – just two days later – incredible service! The boots are perfect as all the footwear I have purchased from Herring Shoes.
From: Gustav Rosenberg (FINLAND) (09-07-2013)
My Dartmoors took 2 days from the UK to reach Virginia! I have to say these are amazing shoes. Combining tweed with leather to make a shoe has created a true thing of footwear beauty! They feel super soft, supple and supremely luxurious the moment I put them on, and of course the fit is perfectly sized!
From: Nigel Thurlow (USA) (09-07-2013)
What a great Sale. On the first day ordered 2 x Blue suede Ashbournes !!!!
Already received here in Greece and once again they are absolutely top
notch. They great thing about your company is not only the excellent quality
provided but that you also listen to your customers!!!
Well done and congratulations !!!!
Thank you again and wishing you and your colleagues continued success.
From: Ioannis Theodorakis (04-07-2013)
I just wanted to express my praise for the presentation/ packaging that accompanied my shoes. The Polish, Shoe Bags, Shoe Horn etc made my shoes a pleasure to receive.
From: C. Anderson (03-07-2013)
I've been a regular Herrings customer for over ten years and now I don't buy my shoes from anywhere else. Their customer service is beyond compare and the product range offers the English gentleman a full range of traditional and exotic choice. The quality of what they do is superb. I couldn't ask for anything more because they care for their customers like a store in Jermyn Street. Herrings represents the best of British quality and service.
From: R. Hipkins (19-06-2013)
I would like to thank you for the exceptionally efficient service provides by yourselves for my recent order and the little surprise of polish and a shoe horn was well received. I will, without any in doubt be placing orders again with yourselves.
My order was placed on 5th June and delivery was received on 8th June.
A very satisfied customer here in Qatar.
From: Rick Bartlett (UAE) (17-06-2013)
Thank you for your helpfulness on Friday; the shoes arrived on Saturday as hoped. I am very pleased with them and am now going through the breaking in process in preparation for my wedding on Friday. I am particularly pleased with the level of finishing on these shoes - the narrow waist, the closed channel stitching and fiddle back waist - all things you'd expect on shoes a couple of hundred pounds more.
From: Peter Meek (17-06-2013)
Just wanted to say ….. “ What brilliant service and superb shoes.. Excellent service all round, Chris for the internet message chat to allay fears about ordering correct size :……. Your dispatch dept and DHL as ordered 11.00am and received virtually same time following day… And the shoes well I’m delighted with the quality and the look, and best of all they fit perfectly.. Many thanks to all concerned I’ll be back....
From: Phil Worlsey (17-06-2013)
The day before yesterday I received a pair of very nice deck shoes. They fit perfectly and the quality is - again, since it's not my first pair shoes from Herring - of outstanding quality. Until the next time!
From: Marc Brinksma (Netherlands) (03-06-2013)
Once again you surprise me! I've just bought a pair of Herring Reading and they arrived yesterday. They fit perfectly and they look very good! I bought them two days ago which means that you deliver them faster from the UK than your competitors do in Sweden.
Thank you once again for being awesome!
From: Oscar Hillmann (Sweden) (24-05-2013)
Mate I just wanted to tell you that the subtle details and finesse with the brogue make the Herring Gladstone the finest executed brogue shoe I have ever seen. And I've seen a lot. It's the distances between each of the patterns, the size of the holes, the delicate but masculine detail on the toe, the size and shape of the wingtip and the curve of the heel counter. Absolutely first class in my book, and a spectator in blue and brown with the same pattern would probably look amazing, too. Cheaney have done an incredible job here, the chamfered sole edges, etc. I'm really impressed.
You can tell I love them.
First class service, too. I'll be back whenever I need another pair of leather shoes and all my friends are now in the know!
From: Brodie Brown (AUSTRALIA) (01-05-2013)