My new shoes have arrived and as usual the service and presentation was superb. It is the small touches like shoe cream and bags that make an already sound purchase even more of an experience. So I want to say thank you to all the staff at Herring Shoes.
Firstly congratulations on your Golden Jubilee and I wish you the very best for the next 50 years.
I just received my order today and would like to thank you for the prompt delivery.
I knew nothing about your company before ordering but I am particularly impressed by the evident value you place on me as a customer by the effort you put into the nice touches including, brochure, shoe horn, packaging, advice on shoe care and flexible after sales service. As I am very satisfied with my purchase I won't be availing of the latter.
I look forward to doing business again with your in the future.
Mr P Ballantyne
I have the chestnut version and I love them. They are a big statement boot and always get favourable comments. Always look great with skinny chinos.
I have a pair of burgundy country brogues from Grenson which are great. But they don't compare to the Butcher. They Butcher in burgundy are several steps above and I have to say even better than the chestnut. Barker have definitely nailed the design. The broguing is tasteful and not over the top. No broguing on the toe is also a winner. Best city boot in the business. Very very happy. Thanks for thinking of me when they came in.
Just a quick note to say how pleased I am with my new boots. I can't believe that they were delivered the next day to Denmark but that is only a minor point next to the quality of the boots which is quite superb. I am now looking for excuses to buy more shoes for the coming cold winter months.
I was delighted firstly with the speed of the delivery.
Ordered Friday morning and in my office on Sunday from the UK to Riyadh.
The shoes are very good as my previous dozen or so orders have been.
As a long time buyer of quality shoes since 1960’s (but for 10+ years on line,) as I know my size and fitting there is no reason to trudge around the shops and pay the cost of keeping a shopping mall outlet open when with a few clicks and better value for money-----
The job is done.
Just a short note to say thank you for the wonderful shoes & great service, just ten days from my ordering them to receiving them & they have come half way around the world.
This is my second pair of Herrings & they will not be the last.
Great assortment, fast delivery and personal support with savvy staff
I would to thank you all for the fastest delivery in Europe and the best, finest quality craftsmanship of our products. I am PROUD to wear your products!
YOU ARE THE BEST
Just wanted to drop a line and offer my sincere compliments on an exquisitely crafted shoe. It arrived in lightning speed time and the box/presentation/ quality is nothing other than top notch. My hats off to your wonderful staff and a job well done. You have earned a loyal customer for life.
Mr N. Hakopian
I just wanted to take a moment and thank you and your staff for helping me with my first pair of Cap Toe shoes from Herring.
The service was impeccable. I received my shoes faster than I would get something form the next town over in the USA.I still don't know how you do that?
I always liked the English shoe look for years and had to spend a lot more money to get that look. These King Edward the II shoes are not only great looking but a great shoe overall. The price is about 1/2 of what I would pay for a less inferior shoe.
I just ordered two other pairs and one was on sale. To be quite candid, it is almost like I'm stealing. Please keep up the great work and God Bless you and your team.
I look forward to a long and enduring relationship!
I received the boots yesterday. I am absolutely delighted with both the boots and Herring service. I won't be buying any foot wear except cheap sandals and tennis shoes from anyone else but Herring Shoes. With Gratitude and Respect.
I just wanted to write to express my thanks for the wonderful experience I have had when ordering a pair of Loake Waterloo shoes from Herring recently. I placed the online order on Thursday night and received the shoes at 9am Monday morning. This fast turnaround is fantastic and is even better considering that….. I am in AUSTRALIA…! I was absolutely blown away by the speed in which these shoes reached me and the quality of packaging and the extra goodies in the box (shoe horn, polish, cloth etc). I will have no hesitation in recommending Herring to anyone that will listen and look forward to placing many more orders with you in the future.
I am just writing to express my appreciation for the fantastic service I have received from your company. I am a new customer, and have just purchased a pair of the Loake Rothschild Oxford Black lace ups. It is very rare that you are able to find such care and convenience going into the delivery and packaging of an online purchase, and I am of course extremely happy with the quality of the shoes I have just received.
I will most certainly be purchasing products from you in the future, and I will be recommending you to friends and colleagues also.
I've recently purchased two pairs of shoes and a few accessories at Herring's online site.
As this was my first ever purchase of such goods I had quite a few questions in mind so I contacted the staff and was aided by Chris Clark.
It is not that often that I receive such helpful, timely and valuable service as the one provided by Chris, and I felt a need to share it with you. Chris made it a very positive experience to shop at Herrings, and hopefully you appreciate and nurture employees like that.
I've thanked Chris personally, and I would gladly recommend Herring Shoes to fellow shoppers.
I was in contact with you yesterday, ordering two pairs of shoes. I placed the order at 10.30, was in contact with customer service shortly before 1 o´clock regarding details in the order and at 9.55 today the shoes arrived at my home address in Uppsala, Sweden, 23 1/2 hours after placing the order. Close to ridiculous, but in a positive way. They probably have faster service in Star Trek, but not here on Earth.
Thank you for excellent service
Received the order today – very happy with the shoes and with the prompt delivery. I will certainly be mentioning your company to friends and colleagues as your prices, service and range are superior to virtually any store in Australia!
When you receive Service that impresses you I think we have an obligation to respond. As a frequent internet purchaser of products I would just like to say “Thank you and Well Done!”
Thank you for getting my shoes to me within 2 days on standard delivery (Ordered Sunday late night and received 08:30 Tuesday morning).
Well Done for secure Packaging and Presentation coupled with a high quality and comfortable fit shoe.
Waiting for payday to order same thing in another colour! Excellent!
I just want to take a moment to congratulate you on the outstanding service you provide.
The shoes I ordered arrived in excellent time, and the obvious care and attention to detail that you took in presenting them was very noticeable.
I will be recommending you to all and will certainly be buying from you in the future.
I recently purchased a pair of shoes which I was more than happy with. However, it is the customer experience that I wish to leave a short comment on. The customer service at Herring shoes, in a word, is exceptional. It goes far beyond any other customer service I have experienced. In particular, I would like to comment about Sean, I found him to extremely helpful and was easy to talk to.
I will most definitely recommend Herring shoes to family, friends and colleagues (some are already customers).
I wanted to take the time to express my sincere thanks and appreciation for the outstanding customer service that Herring has extended towards me. My experience in dealing with you has been nothing short of amazing and delightful.
The quality of the products you have sent out is simply outstanding and cannot be faulted. To me, receiving and opening a package from Herring is akin to the feeling you get when you unwrap an Apple product… like unboxing an iPad, iPhone or a Macbook!.
Thanks again for making my shopping experience with Herring such a great experience. I will most certainly be buying from you again. My wish-list is growing, much to the detriment of my back pocket.