Testimonials - what our customers think of us

Mate I just wanted to tell you that the subtle details and finesse with the brogue make the Herring Gladstone the finest executed brogue shoe I have ever seen. And I've seen a lot. It's the distances between each of the patterns, the size of the holes, the delicate but masculine detail on the toe, the size and shape of the wingtip and the curve of the heel counter. Absolutely first class in my book, and a spectator in blue and brown with the same pattern would probably look amazing, too. Cheaney have done an incredible job here, the chamfered sole edges, etc. I'm really impressed.
You can tell I love them.
First class service, too. I'll be back whenever I need another pair of leather shoes and all my friends are now in the know!
From: Brodie Brown (AUSTRALIA) (01-05-2013)

I just wanted to send you a short message to say that I salute you as a shining example of how internet business should be done. You are fast, efficient and have a product that is second to none, all my wishes were exceeded and I am a very happy bunny. Needless to say, I will be back and I will recommend you to anybody that will listen.
From: Eric Hodges (29-04-2013)

I had to write and say a massive thank you, I ordered my new shoes as above on Monday 15th April and they arrived beautifully presented here in Hong Kong at my office 4 days later!!!!!!!!!!!!!!!!!!!
Your service and attention to detail is exceptional and a lesson in customer service to all who aspire to providing excellence. These are my second pair in 4 months and will not be the last.
From: George Dodds (HONG KONG) (22-04-2013)

You have won me over for life. I ordered the shoes for the first time from you guys and not only did I get a great pair of shoes, I got exceptional customer service. I am extremely happy to see this level of service from you / your organization. Having worked in the service industry myself, I appreciate the gesture greatly and wish you and your company the best. You certainly have a loyal customer and a promoter for your brand.

From: S Hasan (12-04-2013)

I recently purchased a pair of Chamberlain quarter-brogues in mahogany. They arrived at my house in Australia a mere 4 days after purchasing them from your website. I am deeply impressed by the luxurious quality of the shoes, both in the leather and the craftsmanship. They are also very comfortable, sleek and stylish. Well done and thank you!
From: Seb Wall (Australia) (26-03-2013)

I small note to express my gratitude for such a positive experience in purchasing from you site. Excellent range, excellent prices, fast delivery and a very nice surprise to open the box to see the extra attention to detail given, with your gifting of the shoe care items.
I will most certainly be back to shop again with you soon.
From: Simon Portbury (Australia) (26-03-2013)

Just a quick note to thank you for the great service and delivery of my new shoes.
I ordered online on Sunday Night and the shoes where delivered in Australia on Thursday – incredible. Shoes are fantastic and best pair ever.
From: Jon Townsend (Australia) (26-03-2013)

Thanks for all your support. I'll be after another pair or three in the coming months, and will drop you a line.
Please pass onto whomever heads your side of the business my gratitude and appreciation of your high level of customer service. Made me feel like I was either your only or at least most important customer.
From: Simon Troman (20-03-2013)

I just want to say thank you for your perfect service. Extremely quick delivery, great packaging, and the shoes ... woah! ... a masterpiece. Regards.
From: Lukas Jurasek (Prague) (20-03-2013)

You seem to be beating a new record: I placed an order yesterday on the Internet and I got the delivery in France today, only 24 hours after the order. I have been a regular customer of Herring Shoes for several years, and I was wondering what else you could do to further improve your service quality if at all possible. You just did it, delivering in just 24 hours across the Channel. Congratulations over your persistent top quality service.
From: Stanislas Law de Lauriston (FRANCE) (11-03-2013)

I just want to say that I am impressed by your service so far. I ordered a pair of new Church Consul this Saturday and received them with DHL yesterday, less than 2 working days. Next time I will try one of your own branded shoes.
From: Karl-Johan (Sweden) (11-03-2013)

I wanted to express how pleased I am with both the shoes that I have purchased from your company, and more importantly, the impeccable service that I have received, in particular, from Ken Wilkins.
From: Jeff Irvine (07-03-2013)

I live in New Zealand, and often the prices for quality shoes over here are twice what they are back in England, so it is wonderful to have found a retailer that not only ships overseas, but also ships to New Zealand, and for very reasonable rates as well.
My shoes turned up on the other side of the world two and a half days after that. The free shoe polish tucked into the box was a further nice surprise. Exceptional service, if you ask me!
Herring Shoes is on the top of my list when I want/need another pair of quality shoes, and I am definitely recommending you to anyone over here that will listen.

From: Simon Farrell (New Zealand) (08-02-2013)

Just to let you know I am really happy with my Herring Reading, I was really impressed with your customer service, and the gentleman who served me on Friday was excellent he went above and beyond in his assistance.
I will look forward to doing business with you in the future.
From: Chris Rook (06-02-2013)

Just a quick note to say how happy I am with the Herring Pirbright's I recently purchased.
I was shocked that shoes ordered on the 29th Jan could be with me in Sydney on 1st Feb. Amazing service.
This is my first pair of Herrings and the Pirbright's are the best quality boots I've ever owned and worth every penny. You guys are now my go-to shoe brand.
Thanks and keep up the exceptional work.

From: Nigel Lopez-McBean (Australia) (06-02-2013)

I have just received my parcel and am absolutely delighted with the shoes I have received and the speed with which this dispatch was sent to me.
Your product is quite truly outstanding and now eager to jump back online to shop for more.
From: Shiva Singam (AUSTRALIA) (31-01-2013)

Just sending a note to let you know that I was pleasantly surprised to
find my shoes at home one working day after payment. Extremely happy
with my first order from Herring. Fully satisfied!
From: Francis (31-01-2013)

I ordered Loake Stitch on Friday and got them home delivery on Monday! Very fast and safe!
The shoes look absolutely amazing and the quality feels 100%, I want to thank you and I will definitely shop at your website again!
From: F. Simonsson (Sweden) (31-01-2013)

The first surprise was the really fast delivery! I received your parcel about 1.5 working days after I placed the order. If shops sending from Germany are that fast it actually is a surprise. But to receive a delivery from abroad in such a fast manner is almost incredible. I believe that, apart from being very well sorted, your business is also very well organized.

Finally to the goods. Apart from the really good quality of the shoes I was surprised about my self-assessment. The shoes fit perfectly and although they are (of course) brand new, it is a pleasure wearing them. Thanks a lot also for the shoe horns and the shoe polish. I am looking forward to placing my next order with your store.
From: Gernot Pirker Germany) (28-01-2013)

I received the shoes yesterday, which was unbelievably quick. They are outstanding and the fit is perfect. I actually put them straight on and wore them for the day. No rub marks or blisters, and very comfortable.
Thank you for all your assistance. I will definitely return for more purchases and tell others in the workplace about my positive experience.
From: Erin Maulday (AUSTRALIA) (28-01-2013)

I've just received my order and I'm really impressed by your work
I don't know how, but you managed to deliver the parcel in 1 day to Russia.
So, both your service and quality of boots are great!
Once again, thank you for your work.

From: A. Nalepkov (RUSSIA) (28-01-2013)

My shoe order (Loake Badminton 2) arrived this afternoon, and I am pleased to report that they are the perfect fit. They are a splendid pair of shoes, and are clearly a quality article.

Thank you for providing a quality product, combined with great online service and delivery, to those of us who reside in the Antipodes!
From: Mick Richardson (AUSTRALIA) (15-01-2013)

Just wanted to drop you line to say thank you so much for your impeccable service and delivery I received from you and Herrings. I will definitely be recommending your company to friends and family!
From: Christina Strong (14-01-2013)

Dear Adrian, Received shoes by DHL yesterday afternoon...2 days for delivery...amazing..
From: Scott Mawhinney (UAE) (14-01-2013)

My shoes arrived today and they are breathtakingly beautiful. I am agog. They were bought for my wedding and have surpassed my expectations. They are works of art!
Many thanks for the excellent service and fast delivery.

From: David Atkinson (14-01-2013)

Ordered shoes on 10/01/2013 @ 14:08. I'm now admiring these beauties in my living-room less than 24 hours later.
Really chuffed to bits with shoes, service and speedy delivery, top job well done.
From: Martin Johnstone (Scotland) (14-01-2013)

I just wanted to let you know how happy I am about

- your ultrafast service
- the perfect presentation and packaging
- and last but not least the overwhelming shoes.

This is definitely the best value for money I ever got. Thank you for your fantastic work, I can hardly find the right words to express how I feel…
You made my day.
From: Matthias Koth-Markgraf (GERMANY) (14-01-2013)

This is the first time I have ever left feedback on an internet order.

I usually wear******'s shoes and have done so for the last ten years. I actually googled ******'s and it was through that search that I came upon your site. I took the chance to purchase your Herring Knightsbridge shoes due to the attractive sale price. I am delighted with the shoes they are, in my opinion, far superior in quality to the ******'s. The feel and comfort is exceptional. I am just sad that I did not take the opportunity to purchase another pair while the sale was on. I would have loved to get another pair at that price.
From: Craig Sutherland (14-01-2013)

I received the Edinburgh shoes today and they are excellent thank you! I must say the service I have received from Herring shoes has been brilliant, especially compared to many other online sellers. It is rare to experience such care for customers and it certainly makes the difference. I will definitely be recommending Herring Shoes to friends and family in the future.
From: C. Sharpe (07-01-2013)

I just received my belt and I'd just like to say the presentation if the package was superb. I wouldn't normally bother commenting on the quality of an order once I received it but there was a catalogue and then the belt was inside a box inside a bag. Great presentation indicating a quality product. It really separates you from the rest.
From: Mr B. George (31-12-2012)

I’ve made an order of Herring Hawkshead (Rubber) shoes on Tuesday, 18th and have received it today’s morning. I’m amazed by your service quality and the speed of delivery.
From: Nikolay Tyapyshe (RUSSIA) (21-12-2012)

I received the shoes ordered from you in only a few days and they're simply outstanding. It's the third pair of Piccadilly shoes I've had in about thrity years and I'm glad I had the opportunity to buy one of the last pairs on the market thanks to Herring's great sales, this model having always been among my favourite in the custom grade range. I look forward to doing my next purchase from Herring Shoes.
From: Laurent Lacoste (FRANCE) (21-12-2012)

Just got my 4 pair of shoes delivered to my door.
Why is not life like Herring Shoes? Perfect that is 5 and half a day it took to receive them. Fast, £372.88 for 4 pairs of handmade quality shoes, Bargain.
Quality and fit second to none. My feets are smiling.
From: Vidar Bjørge,Norway (19-12-2012)

Just received my shoes, chuffed to see them arrive here in Asia in less than a week! Amazing shoes and exceptional service sir, thank you very much to you and everyone at Herring's. Happy holidays!
From: Mr J Oliva (Singapore) (17-12-2012)

I received the following shoes today. I was surprised to reach very soon.
I do appreciate your service. Thank you very much.
I’m looking forward to ordering anther shoes.
From: Yuki Sakamoto (10-12-2012)

Just wanted to email to say I thought the service from your shop was excellent. I received the parcel from UK to Dubai very quickly and very well-wrapped for a safe journey. Thanks You.
From: Ruth Ford. (10-12-2012)

I got my boots (loake 290) yesterday, delivered by DHL, i want to thank you so much for your efforts, i want to thank herring shoes for their world wide delivery effort and make it possible for us to have such nice products over seas,

i want to thank loake company for their high quality products.

i thank you all deep from my heart, God bless you all. really i can not imagine a world and civilisation without UK you are the best in everything
From: Dr. Aous Hani (UAE) (10-12-2012)

After much consideration, I finally to take the plunge and place an order with you on Monday 3 December. I was quite naturally expecting to receive my order around the end of next week. You can therefore imagine my surprise when it came this very morning! I must admit to being very impressed with this level of service.
What's more, I was also quite taken with the quality of the packaging, as well as the inclusion of polish, a shoehorn and a spare pair of shoelaces.

From: Christopher Ronus. (05-12-2012)

Last Thursday my wife ordered a pair of slippers for me as a birthday present. The goods duly arrived on Monday complete with polish and a shoe horn. I just wanted to tell you that I am extremely impressed with your efficient service and how I was pleasantly surprised to receive the unexpected, extra goodies.
Thank you very much indeed, much appreciated.

From: D. Harrison-Putnam (05-12-2012)

I got the herring shoe, yesterday. I’m very appreciated your help and free shoe tree.
Herring shoe has good quality and design. So, from now on I always purchase my shoe from your site. Thank you!.
From: Mr Kim (South Korea) (04-12-2012)

Just a short note to thank you for such an outstanding service. Shoes were originally out of stock, which could've taken 6-8 weeks, in fact it was only 3. More so, you had dispatched them on the 26th Nov UK time and they arrived in perfect condition in Melbourne Australia 29th Nov Aust time; that's faster than me having to wait for the weekend to go shopping for shoes! A special thank you for the shoe horn and shoe tree.
Simply outstanding!
From: Ivan (Australia) (04-12-2012)

Today I received a third order from your store. Very pleased! I want to note positive attitude, professionalism and efficiency of store employees and to thank all those involved in carrying out my orders. Cheers! Good luck!
From: S. Andzor (RUSSIA) (28-11-2012)

My Loake shoes arrived here in Sydney today and they are outstanding.
Your service was outstanding and I will not only be using routinely I will be recommending it to as many people in Sydney that I can. I thank you.
From: Shane Blackwood (AUSTRALIA) (28-11-2012)

I just had to write and say thank you for the shoes I have just received, they are amazing and the packaging and added shoe trees are a real bonus. I will certainly be using and recommending your service to my family and friends.
From: George Dodds (HONG KONG) (27-11-2012)

Damned if I know how you do it, but somehow you must have the market cornered, for two very good reasons,one the exemplary quality of your shoes, and the second which flies in the face of any other service I have ever had, is the speed with which you get the orders out to your customers, even those like me half a world away from you.
thank you, I am most appreciative.
From: Brian Adams (AUSTRALIA) (27-11-2012)

I received the shoes today. They are perfect, exactly like on the pictures displayed on your very well-made website. These great quality shoes, though not quite conform to military regulations (3 hole, no eyelets, lace shoes), will be advantageously worn with my dress uniform.Thanks alot for your great service.
From: Jean-Christophe Delsirié (FRANCE) (27-11-2012)

Many many THANKS !
What I admire most, is the speed and efficiency of your response time!
Thank you for selling excellent shoes and giving the best service available!
From: Serge Zabur (Moscow). (26-11-2012)

Outstanding quality. Exceptionally well presented and faultless delivery. The essence of customer service. A pleasure to deal with.
From: Stevie Keefe (26-11-2012)

Hi,nice to find a quality company that does exactly what they say they will!
Excellent customer service and fantastic quality project!

From: Mr Zaburuev (RUSSIA) (22-11-2012)

At home I found the shoes of my newest order. and once again, everything perfect. The Herring shoes online Shop is my favorite shoe shop, not only online. perfect service, fast delivery and good quality shoes. thank you, it's a pleasure to deal with you.
From: Max Fischer (Switzerland) (22-11-2012)