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I received my pair of Windermeres yesterday afternoon at 2.30pm, less than 24 hours after having been despatched. Some of that efficiency is due to DHL, but I simply must write to let you know of my wonderment at the efficiency of your service.
Not only am I very pleased indeed with the shoes - they are of fine quality, and the polish, bags and shoe horn are a nice touch - but with the service provided by your company. We are here in the middle of the Italian Maremma and we rely heavily on the internet and internet shopping, and never before has a service been as good and painless as yours.
Special praise must go to Chris, who answered my inane questions promptly and accurately, I took his advice to drop down half a size from my normal, and he was quite right.
Jon Elliott, ITALY (07-04-2014)
Received my order with thanks. Spot on again and now with the quick delivery to Athens it is even more enticing ordering from you guys !!!
I. Theodorakis, GREECE (19-03-2014)
I’ve always understood the importance of good shoes and never skimp!
After a lengthy search online I came across your site and decided you were the folks to go with!
The shoes you sent are exactly what I wanted and I am so pleased I shopped with you.
Many thanks for a fast and courteous service.
These are the shoes I’m getting married in!
Great shoes, great service
Roy Haye, JERSEY (03-03-2014)
I ordered a pair of Oxfords from you at about 12 AM yesterday. I had the shoes in my hands about 12 AM today, only 24 hours later. That is one of the fastest deliveries I've experienced and to another country, too. I'm much obliged to you.
And the shoes fitted very well and was very neatly packed. Thank you once again. I will warmly recommend you to friends and aquaintances.
R. Ahlman, SWEDEN (03-03-2014)
Just wanted to say a quick thank you for my shoes which I have just received. The shoes are absolutely amazing and the service from Herring is so seamless. Really really appreciate the shoe polish and horn. I will definitely be buying from you again.
J. Bramich, AUSTRALIA (19-02-2014)
A word of congratulation. My shoes arrived today, faster shipping than expected, robustly boxed and exactly as pictured. The polish and shoe horn was a very nice touch.
Congratulations on a superb service
J MacArthur, UNITED KINGDOM (19-02-2014)
Monday my shoes shipped from England, today they arrived on my desk at work near San Francisco. I am so impressed with the expeditious manner in which my order was processed, but most importantly, I am very satisfied with the product I received. I ordered the Herring Coniston boot and it is every bit as gorgeous in person as it was depicted in the photos on your website. Cheaney really did a great job on this boot. I thought the shoe horn and tin of polish was a nice touch as well. I just wanted to send along many thanks and my compliments on such a fantastically run operation. I'll be sure to order again, when my budget will allow me to, and you can count on my referral to my friends and family who appreciate quality footwear. Top notch service!
B. Rusmisel, UNITED STATES (13-02-2014)
I have just picked up my ordered shoes at the local DHL. Less than two days after my order! I am deeply impressed. Everything perfect with the Tricker's. You will hear from me again
Hälsningar/ best regards
C. Andersson, SWEDEN (12-02-2014)
Thank you very much for sorting the issue with my shoes . I am very impressed with the level of service you have provided . The shoes are first class.
P. Lawton, UNITED KINGDOM (12-02-2014)
After reading all the praise for Herring Shoes on several online forums, I decided to take the plunge and ordered a pair of shoes from here. I wasn't disappointed. The delivery was quick: I ordered my shoes on Friday and received them on Monday. And the shoes (Pimlico II) are beautiful! I bought them on sale and they are excellent quality for the money. To top it all off, they arrived in a pair of nice shoe bags and Herring threw in complimentary shoe polish and spare laces. I've since recommended Herring to my friends and family.
Mr Koh, UNITED KINGDOM (04-02-2014)
"I'd just like to say how impressed I was with your customer service. I ordered 2 pairs of shoes online and was contacted a day later by Sean Prowse who informed me that one pair wasn't available but he could substitute them for a better pair at the same price.
The shoes arrived 2 days later (I live in Singapore) and the savings on the VAT more than paid for the shipping.
Awesome customer service - oh and great shoes!
Justin , SINGAPORE (03-02-2014)
I wish to communicate just how impressed I have been by your service. The price, the process and communication, the shoes themselves, the website, and the delivery time were all second to none. Including an appropriate polish and shoe-horn was an appreciated detail.
R Constable, UNITED KINGDOM (23-01-2014)
Hi people I just wanted to drop you a quick line to say thank you for my new Herring Richmond shoes: they are beautiful! want to give Chris a quick mention for his kind support in making my decision and to all of the team at Herring for shipping my shoes so quickly.
Your exceptional service and products really do live up to the hype. Keep up the great work.With warm wishes until next time.
Imran, UNITED KINGDOM (20-01-2014)
The shoes I ordered arrived yesterday and I am compelled to give you this feedback.
Your product is better looking than the photograph. The packaging and accessories are premium. I haven't worn them yet and I'm sure they will be comfortable. I hope you don't alter the old world qualities in your product. You have a customer for life.
R. Heredia, AUSTRALIA (20-01-2014)
Dear Mr. Adrian Herring, My shoes have arrived today in very good conditions.
Thank you very much for your kind and very good work you had provided to me.
M. Gralheira, PORTUGAL (19-12-2013)
My son's shoes arrived today . Thanks a million absolutely perfect for Santa present . Fantastic service ,,,,,you have a new customer ,,will highly recommend your company for quality and service.
Brenda Clarke , REPUBLIC OF IRELAND (12-12-2013)
Thank you very much we received our order today we are very happy with the shoes and customer service provided. We will be hoping to purchase further products from herring shoes in the future as well.
A Mahmood , UNITED KINGDOM (05-12-2013)
I am really grateful for your service. I knew I chose a respectable company to promote within my family and friends cycles.
Many thanks, Mr. Prowse
Dan Mavr, UNITED KINGDOM (28-11-2013)
A note to thank you for your excellent customer service. I got the shoes on Wednesday, including the very good shoe trees.
I hope to shop with you in the future.
Mr Abdul-Malik, MALI (28-11-2013)
Thank you, I received the order on Friday. Between the great customer service, complimentary show trees and free 2-day delivery time overseas, I will definitely be doing more business with your company.
Matt Rumily, UNITED KINGDOM (28-11-2013)