Saphir Polishing Cloth

Origin	France	Origin What does origin mean? The products on this website are made in various countries. The origin will tell you where the shoes were made. Why is it important? Where a shoe is made will tell you a lot about the quality and price you should expect to pay UK The best craftsmanship and quality welted shoes you can buy, for example Herring Premier, Church's, Cheaney come from the UK Italy The best place to get handmade moccasins made for Herring shoes Portugal Superb craftsmanship and quality at a very keen price, for example Herring Casual EC Superb craftsmanship and quality from anywhere in the European Community, for example some Loake shoes Imported Superb value range shoes usually made in India, for example some Loake shoes (L1) and some Herring Casual
Category	Saphir Shoe Care
Saphir Polishing Cloth is a thick 100% cotton cloth for either applying polish by hand or for buffing for a high shine. It measures approximately 28cm by 51cm.

Returns Exchanges and Refunds

• All returned shoes AND boxes must be returned in the same saleable condition as received. Shoes will not be accepted where there are signs of wear on the sole. We suggest trying shoes on carpet only.
• If for any reason you are not happy with the shoes, simply return them to us within 30 days in their original condition for a full refund less the outward postage.
• If you want to exchange the shoes we will send out the replacement pair free of postage.

If returning from within the UK, and you chose one of our delivery options that includes a return, a Royal Mail label will be included with your order. You can use this to return your item(s) to us from any post office. Alternatively you can login to your Herring Shoes account and arrange a free collection using the "return an item" link, which will allow you to choose a suitable time for a DHL courier to collect. Both of these options only apply if you chose one of our delivery options that includes a return.

Customers are responsible for the cost of returning any items unless you chose one of our delivery options that includes a return.

Please enclose your details and the Order Number which is to be found on your email invoice. To make the process easy we have included a tear off portion on the invoice that includes all the returns information you need. Please visit our faq page for more details

(In cases where goods are returned after 30 days, we reserve the right to provide a gift voucher in place of a cash refund).

Delivery via

In the UK, DHL delivery is free when you spend over £30. Free delivery and returns when you spend over £300. UK orders under £30 will be delivered via Royal Mail for a cost of £3.

For UK orders under £300, DHL Express delivery with a Royal Mail return label is £3.00 for customers on our mailing list, or £4.00 otherwise. Royal Mail delivery without a return label is £3.00, and Royal Mail delivery with a Royal Mail return label is £6.00.

In the EU, delivery is priced at £20 for DHL road service, and £25 for DHL express service with a free return label.

In the US, delivery is priced at £30 for DHL standard service, and £35 for DHL express service with a free return label.

For all other countries, DHL express delivery is £25, or £30 with a free return label.

In all overseas countries including the EU, delivery and returns will be free if you spend over £300 on full price items. Please note that for some countries we will be unable to offer a free returns service - if this is the case we will contact you to make other arrangements.

Delivery and returns are ALWAYS FREE for members of our Cordwainer Club.

For full details, please see our full shipping information.

Delivery via

If you select the non-standard option of a Royal Mail delivery service you may have to pay different amounts to those shown above, depending on what country you are in and what products and quantities you are ordering. In all cases the delivery will be clearly displayed in your basket before you are asked to provide any personal information. Please note we are also unable to offer the next day services and delivery times will be longer with Royal Mail.

Delivery Times

UK orders are normally delivered next working day Monday to Friday, if the shoes are in stock and the order is placed before 1pm.

Herring shoes are always in stock but other brands may not be. If your order is urgent please call us and check availability before ordering.

Europe/Outside europe is normally 3-6 days from date of despatch.

• UK - next working day Monday to Friday

Please visit our FAQ page for more details

For small items bought without a pair of shoes or other large item, in some cases we may change your delivery service from DHL to Royal Mail. If so, we will contact you beforehand.

For clothing and accessories, we recommend you purchase your usual size.