
Leather uppers come in different finishes although the raw product is very similar.
Calf Leather
This is leather which has been dyed to attain its colour. The material is soft, giving superior comfort, and has somewhat
less of a shine than polished leather finishes.
Polished Leather
Polished leather uppers are treated to give a high shine appearance, this can give an initial firmer feel to the shoe.
Returns Exchanges and Refunds
Please enclose your details and the Order Number which is to be found on your email invoice. To make the process easy we have included a tear off portion on the invoice that includes all the returns information you need. Please visit our faq page for more details
Delivery 
From date of despatch (for orders received before 3pm):
Please visit our faq page for more details
The size is the size of your foot. A larger size is for a larger foot. All shoes vary in length due to different last shapes, welts and so on. We cannot measure shoes to fit your feet because of this variation.
US customers need to be aware that UK sizes are different to US sizes. For example a US size 6 customer should order a UK size 5 or 5.5. This is because the lasts that the shoes are made on are physically different to those in the US.
| UK | USA | EU |
|---|---|---|
| 5 | 5.5 | 38.2 |
| 5.5 | 6 | 38.7 |
| 6 | 6.5 | 40 |
| 6.5 | 7 | 40.5 |
| 7 | 7.5 | 41 |
| 7.5 | 8 | 41.5 |
| 8 | 8.5 | 42 |
| 8.5 | 9 | 42.5 |
| 9 | 9.5 | 43 |
| 9.5 | 10 | 43.5 |
| 10 | 10.5 | 44 |
| 10.5 | 11 | 44.5 |
| 11 | 11.5 | 45 |
| 12 | 12.5 | 46 |
| 13 | 13.5 | 47 |
I wanted to take the time to write to you to express my appreciation for both the quality of the products and the service that you deliver to customers like myself.
It seems such a rarity in the present retail arena to find a company that prides itself on providing a quality own branded product at a sensible price and then backs that up with an approach to service that is second to none.
From my 20 years of retail management experience I can truthfully say that both your organisations approach and attitude is beyond superlatives.
I appologise if my praise seems over enthusiastic, but from personal experience I know that there are many organisations that have invested many millions into trying to achieve the same level of service and product as you offer and it is a pleasure to see a company getting it so right.
Long may it continue.![]()
Julian John